Legal Warning

General conditions of use

a. The use of this web space is subject to full acceptance by the user of these General Conditions of Use, or those that are in force at each time the user accesses it.

b. Access to this site and its use are only permitted for lawful purposes, with its use adjusting at all times to these General Conditions, the law applicable at all times, as well as morality, good customs and public order. The company reserves the right to withdraw access to this site, without prior notice, to any user who contravenes the provisions of this legal notice, as well as to inform the competent authorities of the performance of activities that could constitute of crime.

c. The company reserves the unilateral right to modify these General Conditions of Use at any time as well as any other general or specific conditions of its website. It also reserves the right to modify at any time the presentation, configuration and location of the Website, as well as the contents and conditions required to use them.

d. The User acknowledges that access to this site is carried out under their free consent and is their sole responsibility.

e. Owner of the "CUPLÉ" brand and the website (hereinafter, CUPLÉ) reserves the right to inform the competent Authority of any other use that may violate its interests or rights or may constitute crime.

f. CUPLÉ reserves the right to terminate this web service at any time without any further requirement than giving 15 days' notice in these conditions.

Exclusion of liability clause

a. These general contracting conditions, together with the particular conditions that may be established, will expressly regulate the relationships that arise between CUPLÉ and third parties (hereinafter "users") who contract the provision of the services or products offered through the website www.cuple. com

b. The reproduction of all or part of the content of this website, as well as its transmission or recording by any information retrieval system, in any form or by any means is prohibited, unless you have prior written authorization from CUPLE.

c. It is not permitted to evade the copyright on CUPLÉ's rights, as well as evade or attempt to evade the systems that exist or may exist to protect the content. The right to quote is permitted as long as the source from which it comes is indicated.

d. Any violation of the intellectual or industrial property rights of this portal or the elements of CUPLÉ will be subject to the appropriate legal measures to achieve their protection.

Industrial and intellectual property regime

a. CUPLÉ cannot guarantee the permanent availability of the service offered by this site, nor is it responsible for any damages caused or that may occur in the future, nor for technical defects, whatever their nature, arising from the use of the information contained on this site.

 b. In the event that, due to a computer attack, errors occur in the information provided, CUPLÉ is not responsible for such errors or for any damage caused by the use of the information derived from said errors.

 c. The content of this website is merely informative, and we are not responsible at any time for any possible errors in its presentation. Errors will mean product descriptions, as well as prices that clearly indicate typographical errors, these being easily identified by users who adopt the due diligence applicable to the acquisition of goods and services. If you would like more detailed information, as well as if you would like to clarify any of the conditions of use and/or acquisition of the products offered on this website, you can contact us at the email address


General conditions for the provision of services. Pre-employment information

a. The use of this web space is subject to full acceptance by the user of these General Conditions of Use, or those that are in force at each time the user accesses it.

b. These General Conditions have been prepared in accordance with the provisions of the current laws that regulate electronic commerce:

Law 34/2002 of July 11: Information society services and electronic commerce.

Law 3/2014 of March 27: Defense of consumers and users.

Law 7/1998: General Contracting Conditions.

Organic Law 15/1999 of December 13: Protection of Personal Data.

c. The use of CUPLÉ services implies acceptance by the user, without reservations of any kind, of each and every one of the General Contract Conditions, the General Conditions of Use of the website as well as the Specific Conditions that govern acquisitions.

d. CUPLÉ informs that the procedures to carry out the acquisition of goods and/or obtain the provision of the services offered are those described in these General Conditions, the General Conditions of use of the website, as well as those other specific ones that may eventually be will be indicated on the screen during navigation, so that the User declares and accepts said procedures as necessary to access the products and services offered on

e. Once the User has accessed to proceed with the use of the different services, he/she must follow all the indications and instructions collected on the screen, completing for these purposes the Specific Conditions and other forms established for each service, which will involve reading and acceptance of all the General Conditions established in the General Conditions of use of the Portal, in these General Contracting Conditions, as well as in the Specific Conditions that may be applicable.

F. Once an order has been placed, CUPLÉ will send the User, by email, proof of the contract made, which will be attached to the invoice that will be attached with the delivery of the product ("delivery note").

The object of this sale is the acquisition by the user of one or more of the different products and services offered on, in the sections "Shoes", "Bags", "Clothing" and/or "Jewelry" . The description of the objects, as well as their technical and aesthetic characteristics, measurements, colors and materials will always appear next to the images that represent the different items. In the case of the measurements of boots and shoes, the drop-down that appears on the website will always indicate the standard measurements accepted for the Spanish market.

a. Price: The price indicated next to the image of the chosen product will always be understood as the price for each object, with the express exclusion of boots and shoes, whose price will always be understood for each pair. The price indicated is the retail price (P.V.P.), with VAT and taxes that replace it included. Expenses derived from shipping are expressly excluded, which will necessarily appear before formalizing the order, so that the user will always be able to know this point before formalizing the purchase.

b. Deadlines: The delivery time for Spanish territory (excluding the Canary Islands, Ceuta and Melilla) is one week. The user accepts that, in certain periods of the year, it is possible that the delivery time may be extended by a few days. In this case, as well as in all cases of force majeure, the user will not be able to claim for the delays recorded.

c. Sales: Sales periods, and in order to benefit from the discounts provided for some products in certain periods of the year, will be understood only and exclusively as those that appear indicated on the screen, with the inclusion of the date "from" to. In both cases, the first days of each period will be considered included in the discount period. If CUPLÉ receives orders outside the deadlines indicated as special or "SALES", they will be attended to according to the prices and special conditions generally provided for the items purchased.

d. Applicable legislation CUPLÉ informs that this website is hosted in Spain, the country in which it offers its services, and therefore the only applicable legislation to resolve any conflict regarding the interpretation of these conditions, their scope, validity and execution, is Spanish legislation, as well as the International Treaties that Spain has signed.

e. Only contracting modality accepted

The user who wishes to purchase the products present on the website must follow the following steps:

The user will choose the product model they wish to purchase and also, in the case of shoes, they must use the drop-down menu to indicate the chosen size.

Once the product has been chosen, the user will click on the icon marked "Add to cart". In this way, in the upper right part of the web page, the description of the number of products added will appear.

This procedure can be repeated as many times as you want, with one or different products. Only when the "Buy" icon is clicked will the purchase be formalized. At this time, the user must correctly complete the "Email address" and "Password" sections. All data will necessarily be true, with the user assuming responsibility for correcting any errors or inaccuracies.

In cases where the user has not yet registered, they must complete the data present in the section indicated as a link in "register". The data collected in this section will be treated in accordance with current legislation on data protection (LOPD, n. 15/99), with the sole purpose of meeting customer orders and maintaining relationships with them. through future newsletters about CUPLÉ promotional activities.

In any case, users may exercise their rights to protect their personal data (access, rectification, opposition and deletion), by sending an email, attaching a photocopy of their ID, to the following email address:

Once registered, the user will receive the password associated with their email account. Both will be used only and exclusively to make purchases on Once the two sections ("Email" and "Password") have been correctly compiled, the user must click on the "Identify" icon.

In this way, you will have access to the "User Area" where you can, if you wish, modify your contact information, consult your orders, etc. At this time, the user will be able to choose between the payment methods "Credit Card", "Cash on delivery" or "PayPal". If the user chooses the "Credit Card" option, the following inscription will appear: "Payment with Credit Card".

Next, we will begin the online purchase process using a credit card. To do this, we will direct you to the BBVA virtual payment gateway, where you can make the payment with all the guarantees. Once the payment has been made, the gateway will return you to our store and the purchase will have been made effective. Please do not close your browser until this process is completely completed."

All technical, legal or navigation problems arising from access to the BBVA payment gateway cannot be attributed to CUPLÉ. As soon as the financial institution notifies CUPLÉ of the payment, CUPLÉ will proceed to send the purchased products to the user.

F. Extrajudicial conflict resolution (art. 14 of EU regulation 524/2013)

From this link there is the possibility of accessing the European Union's online extrajudicial dispute resolution platform. This allows claims to be submitted by filling out an electronic claim form, and transmits the claims to a competent resolution entity to hear about the dispute in question and resolve it through the online dispute resolution platform.

How to get in touch

If you wish to clarify any aspect regarding the conditions of use described, you can contact the following addresses: if you do it via email or by regular mail to CUPLE'S CADENA S.L., Ref. CUPLÉ Store, Address: C/Albert Einstein, 2. Elche Parque Industrial 03203 Elche - Alicante (Spain).

Provider identification data

CIF: B-53257358

Address: C/Albert Einstein, 2 03203 Elche - Alicante

Tel.: 865603835


Registered in the Commercial Registry of Alicante, Volume 2,319, Book 0, Folio 112, Section 8, Sheet A 58,223

*All prices and offers shown in this online store are only valid for online purchases and may be different from those shown in our stores or in our own seasonal catalog.

Subsidy: SME digitalization projects (Digitaliza - CV)

Selconet SA has received aid co-financed by Ivace and the European Regional Development Fund (Feder) in the SME DIGITALIZATION PROJECTS (DIGITALIZA -CV) program, file IMDIGA/2018/385 within the Operative Program of the Valencian Community 2014-2020 :


Incorporation of a complete data analytics and business intelligence system and the implementation of a flexible RFID system to control movements and location of merchandise.



Increased productivity.

Improvement of product and service quality.

Improved positioning in the environment and other market advantages.


Project Budget: €164,500

Grant awarded: €40,000

Subsidy: Optimization of product movement in the value chain through interoperable ICTs

The project "Optimization of product movement in the value chain through interoperable ICTs" has been granted aid of 20,000 euros, financial support from IVACE through the Digitaliza CV Program and support from the European Union for having been selected project in PO FEDER of the Valencian Community 2014-2020.

The project "Internationalization Activities of Cuplé" has been granted aid of 7,440 euros in the Aid Program for the Internationalization Plans of the IVACE and the EU.

SELCONET, S.A. (CUPLÉ) has been a beneficiary of the European Regional Development Fund whose objective is to improve the use and quality of information and communications technologies and access to them, thanks to which it has incorporated the characteristics of Catalog Preparation Digital through B2B, improving the company's competitiveness and productivity in 2017. To do this, it has had the support of the ICT Chambers program of the Alicante Chamber of Commerce.

Subsidy: European Development Fund Region

Cuple's Cadena, S.L. has been a beneficiary of the European Regional Development Fund whose objective is to improve the competitiveness of SMEs and thanks to which it has launched an International Digital Marketing Plan with the aim of improving its online positioning in foreign markets during the year 2020. To achieve this, has had the support of the XPANDE DIGITAL Program of the Spanish Chamber of Commerce


"A way of making Europe."

Subsidy: Aid cofinanced by Ivace and the European Regional Development Fund (FEDER)

Cuple's Cadena, S.L. has received aid co-financed by Ivace and the European Regional Development Fund (ERDF) in the SME DIGITALIZATION PROJECTS (DIGITALIZA-CV) program, file IMDIGA/2022/449 within the Operative Program of the Valencian Community 2021-2027:


-       Implement B2B-ERP integration tools, in SaaS mode and on the company's current ERP, including the deployment of AI for data analysis.


-       Provide a B2B service for clients and a comprehensive ERP for the entire company, integrating operations and streamlining business processes, which are complex due to the nature of the business: design, manufacturing, sales in 60 own stores and franchises, corners in establishments and online channel.


 Project Budget: €100,000.00

 Subsidy awarded: €36,000.00